Data deletion instructions

This page explains how to have Aflame AI delete the data we obtained when you connected a Facebook or Instagram account to our services through Facebook Login for Business or the Meta APIs.

Depending on what you authorized, that data may include your Facebook user ID and name, basic information about the Facebook Pages and Instagram business accounts you selected (such as account ID, name, and profile image), the access token issued by Meta for those accounts, and records of actions performed on your behalf, such as content published at your request.

Access tokens are kept only while the connection is active and are deleted once the connection ends. This page covers the remaining connection records as well.

To immediately stop Aflame AI from accessing your accounts, remove the app from your Facebook account: Settings & Privacy → Settings → Apps and Websites → select Aflame AI → Remove.

You can also disconnect from within the Aflame AI admin console if you have an account with us.

Revoking access ends our ability to reach your Facebook Pages and Instagram business accounts right away. It does not, by itself, delete the records already stored on our side — use Step 2 for that.

Send an email to [email protected] with the subject line “Meta data deletion request”.

Please include the name of the Facebook account used to authorize the connection, the Facebook Page or Instagram username that was connected, and an email address we can reply to. This lets us locate the right records and confirm the request comes from someone entitled to make it.

You do not need an active paid account with Aflame AI to make this request, and we do not charge for it.

We acknowledge deletion requests within 5 business days and complete verified requests within 30 days.

On completion we delete the stored access tokens, the connected account records (account IDs, names, and profile information received from Meta), and the operational logs tied to that connection.

Where we are required to keep limited records to meet a legal, tax, or accounting obligation, or to resolve a dispute, we retain only what that obligation requires and delete it once the obligation ends. Such records are not used to access your Meta accounts.

Content already published to your own Facebook or Instagram accounts stays on those accounts and is under your control. Delete it from the account itself, or ask us in the same email and we will remove the posts we published on your behalf where the platform still allows it.

We will confirm by email once the deletion is complete.

Email: [email protected]

Aflame AI is operated by HUIWANLI LLC, Los Angeles, California, United States.

For the full description of what we collect and how we use it, see our Privacy Policy at aflameai.com/privacy. Our handling of Meta platform data is also governed by the Meta Platform Terms.