Data deletion instructions

This page explains how to have Aflame AI delete the data we obtained when you connected a Facebook or Instagram account to our services through Facebook Login for Business or the Meta APIs.

Depending on what you authorized, that data may include your Facebook user ID and name, basic information about the Facebook Pages and Instagram business accounts you selected (such as account ID, name, and profile image), the access token issued by Meta for those accounts, and records of actions performed on your behalf, such as content published at your request.

Access tokens are kept only while the connection is active and are deleted once the connection ends. This page covers the remaining connection records as well.

While a Facebook Page or Instagram account is connected we also keep daily statistics snapshots (follower counts and the performance of content published in the last 90 days) so you can see trends in your client portal. When you disconnect an account in Aflame AI, its statistics snapshots are deleted immediately; a deletion request under Step 2 removes them as well.

Sections 01 to 04 below cover data obtained through Meta (Facebook and Instagram). If you connected a Google, YouTube, Google Ads or Google Business Profile account instead, see section 05. If you connected a TikTok account, see section 06.

To immediately stop Aflame AI from accessing your accounts, remove the app from your Facebook account: Settings & Privacy → Settings → Apps and Websites → select Aflame AI → Remove.

You can also disconnect from within the Aflame AI admin console if you have an account with us.

Revoking access ends our ability to reach your Facebook Pages and Instagram business accounts right away. It does not, by itself, delete the records already stored on our side — use Step 2 for that.

Send an email to [email protected] with the subject line “Meta data deletion request”.

Please include the name of the Facebook account used to authorize the connection, the Facebook Page or Instagram username that was connected, and an email address we can reply to. This lets us locate the right records and confirm the request comes from someone entitled to make it.

You do not need an active paid account with Aflame AI to make this request, and we do not charge for it.

We acknowledge deletion requests within 5 business days and complete verified requests within 30 days.

On completion we delete the stored access tokens, the connected account records (account IDs, names, and profile information received from Meta), the statistics snapshots for those accounts, and the operational logs tied to that connection.

Where we are required to keep limited records to meet a legal, tax, or accounting obligation, or to resolve a dispute, we retain only what that obligation requires and delete it once the obligation ends. Such records are not used to access your Meta accounts.

Content already published to your own Facebook or Instagram accounts stays on those accounts and is under your control. Delete it from the account itself, or ask us in the same email and we will remove the posts we published on your behalf where the platform still allows it.

We will confirm by email once the deletion is complete.

If you connected a Google or YouTube account to Aflame AI, you can revoke that authorization at any time — either with the Disconnect button on the YouTube channel page inside Aflame AI, which revokes the authorization with Google and deletes the tokens we stored, or from your Google Account under Security → Your connections to third-party apps & services → select Aflame AI → Remove access.

If you connected a Google Ads account, the Disconnect button is on the Google Ads page of your Aflame AI customer portal, at aflameai.com/portal/ads. Disconnecting there revokes the authorization with Google and deletes the connection record in full — the OAuth access and refresh tokens, the connected ad account’s identifier and name, and the connection timestamps. Nothing about that connection is kept in our live database, and no separate deletion request is needed. Encrypted operational backups are rotated on a seven-day cycle, so a copy may persist in backup for up to seven days before it is overwritten.

If you connected a Google Business Profile, the Disconnect button is on the Google Business page of your Aflame AI customer portal, at aflameai.com/portal/google-business. Disconnecting there revokes the authorization with Google, clears the OAuth tokens, and deletes the location snapshots, checked review identifiers and new-review records for every location under that connection. Only a token-free “disconnected” record (business account identifier and name, and connection time) is kept to prevent duplicate connections; email [email protected] to have that deleted as well, and we will complete it within 7 days.

Aflame AI requests exactly one Google Ads permission: https://www.googleapis.com/auth/adwords. The Google Ads API offers no read-only scope, and our use of it is read-only — we read your accessible ad accounts, an account’s basic details, and campaign performance for the last 7 or 30 days. We do not create, modify, pause or delete campaigns, budgets, bids or campaign status.

Once you revoke or remove the connection, Aflame AI stops using the corresponding Google, YouTube or Google Ads authorization.

For YouTube: when you disconnect a channel in Aflame AI, we revoke the authorization with Google and delete the YouTube data we stored for that channel — the OAuth tokens, the daily channel statistics snapshots (subscriber count, total view count and video count), the channel name, channel ID and avatar, and the YouTube video and request identifiers in our publishing records — within 7 days. If access is instead revoked from your Google Account or can no longer be refreshed, we delete that data within 30 days. Deletion requests for YouTube data are completed within 7 days.

For Google Ads and other Google connections, the OAuth tokens, connection credentials, and any data stored solely to maintain that connection are deleted, invalidated, or no longer used, in accordance with our applicable security and data retention practices.

Aflame AI requests exactly two YouTube permissions: youtube.readonly, used to read basic information about your own channel (channel name, channel ID, avatar and public counts) so you can confirm which channel is connected, to record the channel's subscriber count, total view count and video count once a day for the trend view in your own client portal, and to check the processing status of videos we upload for you; and youtube.upload, used to upload videos you approve to your own YouTube channel. We request no other YouTube permission — we do not read comments, subscriptions, playlists, captions or analytics reports, and we do not edit, schedule or delete videos.

Deleting a connection on our side does not delete videos, channel data, or account data stored by YouTube or Google. Content already on your own YouTube channel remains under your control and can be removed from YouTube directly.

If you need further assistance with deletion, email [email protected] with the subject line “Google data deletion request”, including the Google account or YouTube channel that was connected and an email address we can reply to. YouTube data deletion requests are completed within 7 days.

Aflame AI’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Users may revoke Aflame AI's access to their TikTok account through TikTok's app settings, or disconnect the account from the Social accounts page of the Aflame AI client portal.

After a TikTok connection is revoked or removed, Aflame AI will stop using the corresponding TikTok authorization.

OAuth access tokens, refresh tokens, connection credentials, and data stored solely to maintain that TikTok connection will be removed, invalidated, or no longer used in accordance with applicable security and retention practices.

The TikTok permissions we request are limited to user.info.basic, video.upload, video.publish, user.info.profile, user.info.stats, and video.list. They are used only to identify the connected account, to upload and publish content you have reviewed, configured, and approved, and to show you a read-only overview of your account (profile information, statistics, and recent public videos), which we do not store.

Revoking Aflame AI's authorization does not automatically delete videos, drafts, account data, or other content stored directly by TikTok. Users remain responsible for managing or deleting content stored on TikTok through TikTok's own tools.

Users who need additional assistance with TikTok connection-data deletion may contact [email protected] with the subject “TikTok data deletion request”.

Email: [email protected]

Aflame AI is operated by HUIWANLI LLC, Los Angeles, California, United States.

For the full description of what we collect and how we use it, see our Privacy Policy at aflameai.com/privacy. Our handling of Meta platform data is also governed by the Meta Platform Terms.